At Ludlum Measurements, serving our customers has always been and remains our priority. Currently, we are maintaining our regular business hours and are continuing the normal production of our instruments. However, as this is a rapidly evolving situation, we are implementing procedures to maintain the safety of our employees and customers and to ensure we can continue to provide quality radiation detection instrumentation.
Based on current information, we are not expecting any significant impact on our ability to serve our customers. Although some business and transport networks are impacted, we will maintain adequate stock levels to maintain our quality of service. As a vertically integrated company, the majority of the components used in our instruments are manufactured locally, and we are in contact with our suppliers for components we do not manufacture to ensure we can meet customer demands.
Our sales and support staff remain available via phone and email. Do not hesitate to contact us at any time. As of June 24, our employees have begun resuming travel while following the necessary precautions. We also plan to resume offering our training courses beginning in August. However, we continue to the monitor the COVID situation, and we will update our policies accordingly.
Since we have had several customers ask, we have put together a guide on how to disinfect Ludlum equipment: Disinfecting Ludlum Instruments and Detectors
We will continue to update the information on this page as necessary. Please contact us or your local Ludlum representative with any questions or concerns regarding our products and our services.